About Optimum Hospitality
A bespoke hotel advisory and independent operator focused on performance, accountability, and owner returns.
An Owner-Focused Approach to Hospitality
We work directly with owners to deliver disciplined operations, transparent reporting, and long-term asset value creation.
From our bases in Ho Chi Minh City and Jakarta, we work with luxury and upper-scale hotels to improve hotel designs, manage new hotel pre-opening Technical Services, optimise margins, strengthen operations, and unlock revenue, with particular strength in F&B-led assets. Independent by design, every decision we make is aligned with owner returns, not brand agendas.
Our Journey
Founded in Vietnam
Established by senior luxury hoteliers with decades of regional experience.
Independent Hotel Management
Launched full-service hotel management and advisory services across Vietnam.
Regional Expansion
Extended operations into Indonesia, Cambodia, Laos and Malaysia markets.
30+ Projects Milestone
Delivered comprehensive advisory and management services across South East Asia.
AI Partnership
Partnered with Vertize to deliver AI-enabled hospitality solutions
Leadership Built on Experience
We proudly serve a diverse portfolio of esteemed clients, including high-profile hotel owners.
John Gardner
Founding Partner & CEO
A seasoned 5-star hotelier with extensive experience in general management, cluster management, pre-openings, renovations and asset management.
Khang Nguyen
Director of Operations & Business Development
A hotel operations professional with over 16 years of experience across nearly 30 hotel projects.
Gaurav Rai
Director of Special Projects, Commercial & Revenue Distribution
A seasoned hospitality executive with over 30 years of international experience across Asia, the Middle East and Europe.
Deep Regional Understanding
Long-term presence in South East Asia with on-the-ground expertise in local regulations, labour markets, owner expectations, and regional guest behaviour.
Ho Chi Minh City, Vietnam
Primary Operations Hub
Jakarta, Indonesia
Regional Expansion
Hanoi, Vietnam
Advisory Support
Our Clients & Projects
WE PROUDLY SERVE A DIVERSE PORTFOLIO OF ESTEEMED CLIENTS, INCLUDING HIGH-PROFILE HOTEL OWNERS.
Wyndham Grand Hotel Phu Quoc
Operations Audit and Property Improvement Plan
1,400 keys · 5★ · hotel · Phu Quoc
Caravelle Hotel Saigon
Full Hotel Management and Renovation Project Management
335 keys · 5★ · city hotel · Ho Chi Minh City
The Leah Hanoi, Vietnam
Pre-Opening and Technical Services
95 keys · 5★ · hotel · Hanoi
Alma Resort Cam Ranh
E-Commerce and Revenue Management
580 keys · 5★ · resort · Cam Ranh
The Empyrean Nha Trang
E-commerce, distribution setup, revenue management
520 keys · 5★ · hotel · Nha Trang
Angsana and Dhawa Resorts Ho Tram
Asset Management for Owners
52 villas 5★ & 162 keys 4★ · Ho Tram
Further engagements
Further properties across Vietnam, from the company portfolio.
- Arena Cam Ranh, Cam Ranh · 1,450 keys · 4★ · e-commerce, distribution and revenue management
- The Morning Glow Boutique Hotel, Nha Trang · 113 keys · 4★ · branding, pre and soft opening, recruitment
- DelaMont Sapa, Lao Cai · 4★ · in progress
How We Operate
Our flexible approach to owners and developers needs
Initial Meetings
Listen and understand. Rich insights and understanding the business in totality
Tailormade Strategy
Define hotel and business strategies based on research and insight to create outstanding investments
Starting Phase
Kick-off meeting and establish communication system and protocols with all stakeholders
QUESTIONS OWNERS ASK
Direct answers about Optimum Hospitality
When was Optimum Hospitality founded?
In 2021, in Vietnam, by senior luxury hoteliers with decades of regional experience. Full independent hotel management followed in 2022, then regional expansion in 2023.
Where are the offices?
Ho Chi Minh City, Vietnam, at The Sentry, 15B/8 Le Thanh Ton, Saigon Ward, and the Jakarta area at Jalan Raya Gunung Maloko No 21, Tangerang, Indonesia.
Which countries does Optimum Hospitality serve?
Vietnam, Indonesia, Cambodia, Laos and Malaysia. The primary operating hubs are Ho Chi Minh City and Jakarta.
Who is Optimum Hospitality for?
Hotel owners and investors who want owner-aligned advisory, asset oversight or independent management. The work is concentrated on luxury and upper-scale hotels, including F&B-led assets.